FAQ - Answers to Frequently Asked Questions about Fraumünster

How much does admission to the Fraumünster cost?

For touristic visits, you'll pay an admission and information fee of CHF/EUR/$ 5.–. This fee includes an audio guide or an illustrated leaflet in the following languages: German, English, French, Italian Spanish, Russian, Japanese and Chinese (Portuguese: leaflet only). In addition, you receive a discount of CHF 5.– on the admission to the collection at Kunsthaus Zürich which features a representative selection of masterpieces by Marc Chagall. Children and adolescents (0–16 years) and students (with student ID) can visit free of charge. Admission is also free of charge for anyone who wishes to come to the Fraumünster to pause for a moment of reflection and tranquillity.

Do I need to whisper inside the Fraumünster?

Please show respect towards the church and abstain from loud conversations.

May I bring a picnic?

Eating and drinking inside the church is prohibited.

Am I allowed to take photos inside?

You are allowed to take photos for private use only. No flash or tripod is allowed. Please abstain from taking photographs during church service. The windows by Chagall are protected by copyright. Please restrain from excessively taking selfies or private photo sessions.

May I enter with a large bag or trolley?

No, large suitcases, backpacks, trolleys etc may not be taken into the church, but you can check them at the cash desk. Walking aids or wheelchairs are allowed.

Is the church accessible with wheelchairs?

The entrance, nave, shop and exit are accessible with wheelchairs. Unfortunately, the crypt is not accessible. Also, a few steps lead to the choir with the windows by Chagall (incl. railing). There are plans to make the choir accessible for wheelchairs. An disability-friendly toilet is located to the right of the main entrance. 

 

Will I have access to hearing aids?

We provide an audio induction loop system for people using hearing devices, as well as additional hearing aids. We offer user-friendly audio guides with an alternative keypad for visually impaired visitors. For hearing-impaired visitors, we offer a tour with text and images. More information on audio guides and available ↗ tours

Can my dog come inside?

Animals may not enter the church. An exception is made for service animals.

Can I find any information in English on-site?

A few printed flyers and leaflets are available in English and French. Audio guides are available in German, English, French, Spanish, Chinese, Italian, Russian and Japanese. We also have leaflets in these languages - as well as additional leaflets in Polish and Korean. We also offer various private tours in English.

I lost my wallet, who can I contact?

Please visit the cash register next to the main entrance during the church's opening hours or write us a message.

What if we bring our own guide?

You're welcome to bring your own guide. We recommend reserving a time window to guarantee entry (at least 2 weeks in advance) & to profit from cheaper prices.
External guides must use «wisper technology» (audio set) to avoid disturbing other visitors. Upon request, we provide an audio set to all participants. At Fraumünster, external guides must be accredited.
↗ More information about the accreditation as a Fraumünster guide

Adults accompanying minors are responsible for said minors. Audio guides are not given to children under 6 years of age. Drawing and writing is only allowed with (colour) pencils on a solid pad. Sitting on the ground (incl. stairs) is prohibited.

More information about group visits

 

I need help – who can I contact?

Our pastor is there for you.
    Ptr. Johannes Block, E-Mail, +41 44 250 66 14

May I get married, have my child baptised or celebrate an abdication at Fraumünster?

Baptism, weddings, and abdications at Grossmünster are possible. To clarify general conditions and customs, please contact our pastor:
    Ptr. Johannes Block, E-Mail, +41 44 250 66 14

Can I rent the church?

Yes, the church and rooms in the nearby Helmhaus can be rented for a concert or other event.
Learn more about renting the church or a room (German)

Can I come by car?

You are allowed to drive all the way to the Grossmünster in the morning between 5 am and 12 pm. However, to park there, you need a special parking permit (German).

For deliveries during events, you can organise a permit to drive inside the restricted zone after 12 pm. 
They are available:

  • at Bahnhofquai 5, ZVO counter, Monday through Friday, 6.30 am – 4 pm
  • online at www.parkkarten.ch (German)  (is immediately accessible and the permit can be printed at home)

The permit costs CHF 10.— for the day and must be visible under the windshield at all times. 

More information about access per car in this PDF by the city of Zürich.

 





Do you have other questions?

Write us a message below, send us an e-mail to sekretariat.kk.eins@reformiert-zuerich.ch or call our administration at +41 44 250 66 44.
We're looking forward to hearing from you!

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